Our Reviews
Brenda H|2025 Chevrolet Equinox
Confirmed Sales Customer
5/9/2025
Very pleasant
GREGORY MORROW
5/9/2025
Congratulations on your new vehicle, Brenda! We sincerely value your business and look forward to your next visit!
NORFOLK, NY
Alcide J|2025 GMC Terrain
Confirmed Sales Customer
5/9/2025
great experience, luc our salesmen was excellent, help in every way. very polite and was knowledgeable with setting up our electronics. our first time buying at ellis chevy and would buy a vehicle again and recomend ellis's to everyone
LUCAS LAVIGNE
5/9/2025
Congratulations on your new vehicle, Alcide!! We sincerely value your business and look forward to your next visit!
MASSENA, NY
Ann O|2021 Chevrolet Traverse
Confirmed Service Customer
5/9/2025
I appreciate the knowledge of the technician who serviced my vehicle. the person at the counter when I arrived knew me and took my vehicle in to be serviced right away. My wait time was appropriate for the service I needed.
5/9/2025
Your satisfaction is important to us Ann, so we want to sincerely thank you for choosing Ellis Automotive INC and we hope to see you again soon!
SAINT REGIS FALLS, NY
Coleen C|2022 Buick Encore
Confirmed Service Customer
5/9/2025
JUST GREAT---ALWAYS IS
5/12/2025
Coleen, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
MALONE, NY
Mark W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/12/2025
great
5/12/2025
Your satisfaction is important to us Mark, so we want to sincerely thank you for choosing Ellis Automotive INC and we hope to see you again soon!
PLATTSBURGH, NY
Brian G|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
5/13/2025
The team at Ellis is excellent. This is my third vehicle purchase from them. The fast, friendly, and accommodating service provided by Jason and his team is how a dealership should be.
ROBERT ANDRUS
5/13/2025
Congratulations on your new vehicle, Brian! Thank you so much for the kind words, we appreciate them! We sincerely value your business and look forward to your next visit!
BRUSHTON, NY
Jason L|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
5/15/2025
The waiting time for the work to get done was very long.
5/15/2025
We apologize for your wait time, Jason. We sincerely value your business and look forward to your next visit!
NORTH BANGOR, NY
Julie M|2024 Chevrolet Traverse
Confirmed Service Customer
5/18/2025
I was completely satisfied with the oil change and they also buffed out a couple of scratches that were on the back drivers side door.
5/19/2025
Julie, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
CHATEAUGAY, NY
Abel F|2025 GMC Sierra 1500
Confirmed Sales Customer
5/19/2025
professional and seamless
GREGORY MORROW
5/19/2025
Congratulations on your new vehicle, Abel!! We sincerely value your business and look forward to your next visit!
BRASHER FALLS, NY
John C|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/23/2025
Great people! Great service!
5/23/2025
Your satisfaction is important to us John, so we want to sincerely thank you for choosing Ellis Automotive INC and we hope to see you again soon!
MALONE, NY
Darby M|2025 Chevrolet Traverse
Confirmed Sales Customer
6/2/2025
Luc was a good salesman and Amanda went above and beyond!
LUCAS LAVIGNE
6/3/2025
Congratulations on your new vehicle!! We sincerely value your business and look forward to your next visit!
CHATEAUGAY, NY
Raymond M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/2/2025
Greg was the best !
GREGORY MORROW
6/3/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business!
CASTLETON, VT
Gail S|2024 GMC Terrain
Confirmed Service Customer
6/3/2025
Got me right in for inspection.
6/3/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
MALONE, NY
David V|2023 GMC Acadia
Confirmed Service Customer
6/4/2025
I wish I was told that getting a down load to the cameras was 3 hours, I would have made arrangements to leave it.
6/4/2025
Hello David, we are sorry to hear the work was longer than anticipated. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Ellis Automotive INC (518) 483-1880
SAINT REGIS FALLS, NY
Renee R|2025 Chevrolet Traverse
Confirmed Sales Customer
6/4/2025
Very easy to work with…knowledgeable sales team
ROBERT ANDRUS
6/5/2025
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MALONE, NY
Jeffrey J|2024 GMC Sierra 2500 HD
Confirmed Sales Customer
6/10/2025
Good
GREGORY MORROW
6/10/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ellis Automotive INC and we hope to see you again soon!
NORTH BANGOR, NY
Darlene L|2026 GMC Terrain
Confirmed Sales Customer
6/11/2025
I was looking for a 2026 GMC Terrain AT4 with the panoramic sunroof. I went online and saw that there was one on the lot. I sent a message to schedule a test drive the vehicle. I was called back the next day. It was exactly what I wanted. I received excellent service from the salesman to Financing. I will definitely recommend your dealership to friends and family.
JACOB DUMAS
6/11/2025
Congratulations on your new vehicle, Darlene! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CHURUBUSCO, NY
Tina T|2024 Buick Envision
Confirmed Service Customer
6/12/2025
Oil change and tire rota
6/12/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ellis Automotive INC - Service and we hope to see you again soon!
CHATEAUGAY, NY
Hannah M|2025 Chevrolet Trax
Confirmed Sales Customer
5/16/2025
I had the pleasure of working with many faces at the Ellis Chevrolet dealership. I mainly worked with Luc, got to visit Jason, Amanda supported the whole time, and Jen ensured I had copies of all the paperwork. Each employee was kind and patient. I’m so glad I decided to make my first car purchase at this dealership, and I love the Chevy trax!
LUCAS LAVIGNE
5/16/2025
Congratulations on your first new car, Hannah!! We sincerely value your business and look forward to your next visit!
CHATEAUGAY, NY
Amanda C|2025 Chevrolet Trax
Confirmed Sales Customer
5/19/2025
Rob and Amanda were excellent during the process I enjoyed working with them
ROBERT ANDRUS
5/19/2025
Amanda, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
MASSENA, NY
Ernestine W|2025 GMC Terrain
Confirmed Service Customer
5/21/2025
Had an issue with the rear bumper on our new 2025 GMC Terrain, and I went to the Dealership and within a week they fixed the issue with no problems. The timely manner was great!!
5/21/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
MALONE, NY
Gregory J|2024 Chevrolet Colorado
Confirmed Service Customer
6/9/2025
On schedule and was very satisfied!
6/10/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
CHATEAUGAY, NY
Joan R|2024 Chevrolet Blazer
Confirmed Service Customer
6/10/2025
always good service and appointments on time.
6/10/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ellis Automotive INC - Service and we hope to see you again soon!
MALONE, NY
Christopher H|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/10/2025
Sales person was Rob. He was great. Help me from the beginning to the end. Everyone there were extremely friendly helpfully. From rob the salesman, Amanda i think her name was the "sales manager" and the guy that helped me finalize the paper work. Thanks again to a well and professional ran business.
ROBERT ANDRUS
6/10/2025
Congratulations on your new vehicle, Christopher! We sincerely value your business and look forward to your next visit!
NORWOOD, NY
Kent B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/11/2025
I got first oil change on my new 25 truck they were fast and friendly to me
6/11/2025
Hi there Kent, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
FORT COVINGTON, NY
John K|2025 Chevrolet Trailblazer
Confirmed Service Customer
6/12/2025
We stopped by on Monday with a tire problem.. They took us in on Tuesday morning and dealt with the problem.
6/13/2025
John, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LOWVILLE, NY
Bridgette G|2024 GMC Terrain
Confirmed Service Customer
6/13/2025
Everyone was very friendly and accommodating!
6/13/2025
Bridgette, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FORT COVINGTON, NY
James C|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/13/2025
Very fast and professional, great place, awesome friendly staff and atmosphere.
JACOB DUMAS
6/13/2025
James, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MALONE, NY
Judith B|2020 Chevrolet Trax
Confirmed Service Customer
6/16/2025
Very efficient on work done to the vehicle.
6/16/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ellis Automotive INC and we hope to see you again soon!
MALONE, NY
Mark D|2025 GMC Sierra 1500
Confirmed Sales Customer
6/17/2025
had vehicle we wanted and were easy to deal with.
JACOB DUMAS
6/17/2025
Congratulations on your new vehicle!! We sincerely value your business and look forward to your next visit!
TUPPER LAKE, NY
Ann O|2021 Chevrolet Traverse
Confirmed Service Customer
6/19/2025
My waiting time was not very long and the service performed was well done. I had an easy time making my appointment and the people are very courteous.
6/19/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
SAINT REGIS FALLS, NY
Joseph C|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/20/2025
Always have had good experiences with the Ellis Automotive service department.
6/20/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
SARANAC LAKE, NY
John K|2025 Chevrolet Trailblazer
Confirmed Service Customer
6/20/2025
Brady and the mechanics were very helpful when we had tire issues..
6/20/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ellis Automotive INC - Service and we hope to see you again soon!
LOWVILLE, NY
Neil F|2024 GMC Sierra 1500
Confirmed Service Customer
6/22/2025
I received quick service for my vehicle the people were excellent to deal with and very professional.
6/23/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CONSTABLE, NY
Nicole F|2019 Chevrolet Traverse
Confirmed Service Customer
6/23/2025
Brady and Megan are always so pleasant and helpful. A+++
6/23/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
CONSTABLE, NY
Richard B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/23/2025
Serviced and inspected my truck in a timely manner. Not the same place without one of the best salesmen I have ever dealt with.
6/24/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ellis Automotive INC - Service and we hope to see you again soon!
OWLS HEAD, NY
Mark D|2025 GMC Sierra 1500
Confirmed Service Customer
6/25/2025
service was done very timely
6/25/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
TUPPER LAKE, NY
David B|2025 GMC Sierra 1500
Confirmed Service Customer
6/26/2025
I came and I went fantastic
6/27/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ellis Automotive INC and we hope to see you again soon!
MASSENA, NY
Thomas S|2023 Chevrolet Traverse
Confirmed Service Customer
6/27/2025
good visit! in and out within an hour. oil change and tire rotation
6/27/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
TUPPER LAKE, NY
Deborah H|2025 GMC Sierra 1500
Confirmed Sales Customer
7/3/2025
The salesman Jake was very easy to work with
JACOB DUMAS
7/3/2025
Congratulations on your new vehicle! Your satisfaction is important to us, so we want to sincerely thank you for choosing Ellis Automotive INC and we hope to see you again soon!
SOUTH COLTON, NY
Allison S|2021 GMC Acadia
Confirmed Service Customer
7/8/2025
They were nice and pleasant to deal with i got a loaner and that was good but it took a month and I didnt get updates which was a bit frustrating.
7/9/2025
Allison, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (518) 483-1880 when you have a chance. Thank you, and we look forward to hearing from you.
ST REGIS FLS, NY
Jose S|2025 GMC HUMMER EV Pickup
Confirmed Sales Customer
7/9/2025
I’m a disabled veteran and did most of my inquiry online with the help of tom page. He was excellent and helped me through the whole process. once that was complete i came all the way from massachusetts to pick up my new Car. the whole experience was amazing and easy. buying a car can be stressful and Ellis and tom page made it a very pleasurable experience, which is how it should feel when you purchase a new vehicle! thank you, Ellis automotive sales rep. Tom Page
THOMAS PAGE
7/9/2025
Thanks Jose! We always want to hear back from our clients and we're glad you had such a positive experience with us! Congratulations on your new Hummer EV!! We sincerely value your business and look forward to your next visit!
SOUTHWICK, MA
John L|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
7/10/2025
Jake was very thorough. Everyone I met from the GM down was amazing. One of the best car purchasing experiences I have had.
JACOB DUMAS
7/10/2025
Congratulations on your new vehicle, John! Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
MOOERS FORKS, NY
Kimberly S|2023 Chevrolet Trailblazer
Confirmed Service Customer
7/10/2025
Staff were friendly and courteous
7/10/2025
Hi there Kimberly, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
MALONE, NY
Gloria F|2023 Chevrolet Equinox
Confirmed Service Customer
7/17/2025
Finished job in a timely manner. Staff was friendly and respectful.
7/17/2025
It is great to hear everything was done quickly and to your satisfaction, Gloria! We sincerely value your business and look forward to your next visit!
BRUSHTON, NY
Ashley G|2024 Chevrolet Tahoe
Confirmed Sales Customer
7/20/2025
Everything was made so easy from start to finish. Tom was great to work with.
THOMAS PAGE
7/22/2025
Congratulations on your new vehicle, Ashley!! We sincerely value your business and look forward to your next visit!
CANTON, NY
Sara A|2022 Chevrolet Equinox
Confirmed Service Customer
7/22/2025
Outstanding service, would recommend their services to any friend or family member
7/22/2025
We're pleased to know we have been able to exceed your expectations and really help you out, Sara! We sincerely value your business and look forward to your next visit!
DE KALB JUNCTION, NY
John K|2025 Chevrolet Trailblazer
Confirmed Service Customer
7/23/2025
Everyone is very friendly and very good at their jobs. They took us in right away when I called.
7/23/2025
It is great to hear everything was done quickly and to your satisfaction, John! Thank you for your kind words about our staff and your experience, we strive for nothing less here at Ellis Automotive, INC! We sincerely value your business and look forward to your next visit!
LOWVILLE, NY
Daniel S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/25/2025
After several delays for recall work (No fault of the dealership), the work was completed with their normal excellent level of service.
7/25/2025
Hi Daniel, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
PORT ORANGE, FL
Stephanie M|2025 GMC Terrain
Confirmed Service Customer
7/25/2025
Brady is the absolute best!!!
7/25/2025
Thank you, we will absolutely share this with him! We sincerely value your business and look forward to your next visit!
MALONE, NY
Susan A|2023 GMC Terrain
Confirmed Service Customer
7/25/2025
Awesome
7/27/2025
Susan, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
TUPPER LAKE, NY
Emily C|2026 GMC Terrain
Confirmed Sales Customer
7/25/2025
Great service and selection! Nolan was very easy to work with and responsive.
NOLAN WOOD
7/27/2025
Emily, we're happy you found our staff to be so supportive during your experience here at Ellis Automotive INC. If you have any further questions, please give us a call. We're always happy to help!
MALONE, NY
Erika M|2023 GMC Terrain
Confirmed Service Customer
6/15/2025
Great service and staff were very helpful.
6/16/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ellis Automotive INC and we hope to see you again soon!
BRAINARDSVILLE, NY
Jon H|2023 GMC Acadia
Confirmed Service Customer
6/17/2025
All the service personnel were very professional and responsive
6/17/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ellis Automotive INC and we hope to see you again soon!
NORWOOD, NY
Lillie W|2026 GMC Terrain
Confirmed Sales Customer
6/24/2025
I was moving on 6/20 & I showed up on 6/16 and told Jake that I didn’t want to pay more than 500 a month & that I needed a car by Friday. He had it to me by Wednesday.
JACOB DUMAS
6/24/2025
Hi Lillie, we are very happy to have provided you with such a positive experience and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRUSHTON, NY
Jon H|2024 GMC Sierra 1500
Confirmed Service Customer
6/24/2025
Professional and competent. A winning combination
6/25/2025
Thanks Jon! We love hearing back from our customers and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
NORWOOD, NY
Charles V|2025 GMC Sierra 1500
Confirmed Sales Customer
7/16/2025
Luc was awesome
LUCAS LAVIGNE
7/17/2025
Charles, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!
NORWOOD, NY
Tracy B|2025 Chevrolet Trailblazer
Confirmed Service Customer
7/18/2025
Everyone has been super friendly and the service department
7/18/2025
We appreciate your positive review about your recent experience with us, Tracy! We sincerely value your business and look forward to your next visit!
MOIRA, NY
John B|2022 Chevrolet Equinox
Confirmed Service Customer
7/29/2025
Great service
7/30/2025
John, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
CONSTABLE, NY
Peter A|2024 GMC Sierra 1500
Confirmed Service Customer
7/30/2025
Dropped our vehicle off at the scheduled time for an oil change, tire rotation, and overall check. We were in and out quickly and were treated in a friendly, professional manner.
7/30/2025
It is great to hear everything was done quickly and to your satisfaction, Peter! We sincerely value your business and look forward to your next visit!
SAINT REGIS FALLS, NY
Margaret C|2025 Chevrolet Blazer
Confirmed Service Customer
8/1/2025
Everyone is always very helpful and pleasant.
8/1/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ellis Automotive INC and we hope to see you again soon!
ELLENBURG CENTER, NY
Mark L|2026 Chevrolet Equinox
Confirmed Service Customer
8/1/2025
Car buying made easy. Luc Lavigne and Amanda Bashaw are both great at what they do.
8/1/2025
Congratulations on your new vehicle, Mark!! Your satisfaction is important to us, so we want to sincerely thank you for choosing Ellis Automotive INC and we hope to see you again soon!
MALONE, NY
Timothy P|2026 Chevrolet Equinox
Confirmed Service Customer
7/31/2025
Sales person was very friendly and helpful. We are very pleased with Greg's professional job. Will be looking forward to do future business with Ellis.
7/31/2025
Congratulations on your new vehicle, Mr. Premo! We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
BRASHER FALLS, NY
Jacob G|2022 GMC 1500 Sierra
Confirmed Service Customer
8/5/2025
It was great. I met with Tom Paige and he helped me with everything that I wanted!
8/6/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
MASSENA, NY
Thomas S|2023 GMC Acadia
Confirmed Service Customer
8/13/2025
Great service
8/13/2025
Thank you, Thomas! We sincerely value your business and look forward to your next visit!
NO BANGOR, NY
Sheila D|2024 GMC Terrain
Confirmed Service Customer
8/13/2025
I was in and out in timely fashion.
8/13/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
ELLENBURG CENTER, NY
Christopher D|2023 Chevrolet Equinox
Confirmed Service Customer
8/13/2025
Brady was very helpful with explaining the service paperwork. The waiting area was clean and the employees were friendly.
8/14/2025
Your satisfaction is important to us Christopher, so we want to sincerely thank you for choosing Ellis Automotive INC and we hope to see you again soon!
BOMBAY, NY
Greg P|2025 GMC Acadia
Confirmed Service Customer
8/14/2025
When making the appointment, Rodney was able to accommodate my request for service on short notice due to an upcoming trip. Upon arrival Brady listened to an additional concern regarding my vehicle and was able to schedule an additional appointment at a more convenient time. The work done to my vehicle was top notch and the customer service from the team at Ellis was excellent.
8/14/2025
Thank you Greg, we are so glad we could accommodate you! We sincerely value your business and look forward to your next visit!
BURKE, NY
Brian G|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
8/15/2025
Family like experience. I walked into the dealership and was greeted by name. My vehicle was serviced in a timely manner and the service writers were informative and professional. Happy to do business at Ellis.
8/15/2025
Your satisfaction is important to us Brian, so we want to sincerely thank you for choosing Ellis Automotive INC and we hope to see you again soon!
BRUSHTON, NY
Michelle R|2026 GMC Terrain
Confirmed Sales Customer
8/16/2025
Nick & the team took the time to show me several vehicles, answered a ton of my questions. All were professional, courteous & not at all pushy about just making a sale. They listened to what I was looking for in a vehicle & helped me find the right fit!
ANGOT-WILK NICHOLAS
8/18/2025
Congratulations on your new vehicle, Michelle! It was a pleasure working with you and we appreciate the 5-star review! We sincerely value your business and look forward to your next visit!
MASSENA, NY
Brenda C|2024 GMC Terrain
Confirmed Service Customer
8/1/2025
Everyone I was in contact with was pleasant and helpful. It seemed that the service I had done was a little pricey.
8/4/2025
Brenda, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHATEAUGAY, NY
David V|2025 GMC Sierra 1500
Confirmed Service Customer
8/10/2025
Had oil and fuel filter replaced done very quickly.
8/11/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
SAINT REGIS FALLS, NY
Gregory J|2024 Chevrolet Blazer
Confirmed Service Customer
8/10/2025
Everything and everyone was very nice. Work was completed promptly.
8/11/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
CHATEAUGAY, NY
Kristian E|2025 GMC 2500HD Sierra
Confirmed Service Customer
8/14/2025
Outstanding friendly staff that listens to what the customer wants and willing to help. There was no pressure to buy., allowed to take time with decisions. No pressure upselling products. Even the owner introduced himself and was very polite. Best experience ever with a dealership.
8/15/2025
Congratulations on your new vehicle, Kristian! We are so glad you had the best experience ever with us!! We sincerely value your business and look forward to your next visit!
PERU, NY
Terry B|2015 Chevrolet 3500HD Silverado
Confirmed Service Customer
8/17/2025
Took well over a month to get truck back dropped it off June 30th for appt, mind you it took ellis a month to schedule me in as well called June 1st, just got it back August 11th due to service not keeping up with calling my extended warranty plan then service had no clue my trans lines were there in parts for a week I had to keep up with calling service and then me checking with parts to let them know the lines were there cause service kept telling me they were waiting for parts wasn’t a good experience not happy at all
8/18/2025
We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (518) 483-1880 at your earliest convenience to discuss how we can turn this experience into a positive one.
NORTH BANGOR, NY
Joseph T|2021 Chevrolet Trailblazer
Confirmed Service Customer
8/21/2025
They got me in quick, and did what was asked with the oil change and tire rotation. in a timely manner.
8/22/2025
It is great to hear everything was done quickly and to your satisfaction, Joseph! We sincerely value your business and look forward to your next visit!
BURKE, NY
Michael M|2023 GMC Yukon
Confirmed Service Customer
8/22/2025
Very professional, accommodating and pleasant to work with, would highly recommend them.
8/22/2025
Thank you Michael, we are so glad we were able to help you out and provide you with a great experience! We sincerely value your business and look forward to your next visit!
SARANAC LAKE, NY
John B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/18/2025
Jake dumas was a great help in this transaction.
JACOB DUMAS
8/18/2025
Congratulations on your new vehicle, John! We sincerely value your business and look forward to your next visit!
CONSTABLE, NY
John W|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/20/2025
Great everyone was helpful
ROBERT ANDRUS
8/20/2025
Thanks John! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
COLTON, NY
Robert O|2020 Chevrolet Equinox
Confirmed Service Customer
8/21/2025
We had a squill to be diagnosed and repaired. The night before our exhaust began to sound loud. Both problems were diagnosed and repaired within a short period of time.
8/21/2025
It is great to hear everything was done quickly and to your satisfaction, Robert! We sincerely value your business and look forward to your next visit!
WINTHROP, NY
Dallas P|2025 Chevrolet Equinox EV
Confirmed Service Customer
8/21/2025
Was fast and friendly.
8/21/2025
It is great to hear everything was done quickly and to your satisfaction, Dallas! We sincerely value your business and look forward to your next visit!
PLATTSBURGH, NY
Joseph B|2023 GMC Sierra 1500
Confirmed Service Customer
8/22/2025
Excellent service.
8/22/2025
Your satisfaction is important to us Joe, so we want to sincerely thank you for choosing Ellis Automotive INC and we hope to see you again soon!
MALONE, NY
Matthew B|2022 Chevrolet Trax
Confirmed Service Customer
8/26/2025
Always very helpful. I'm always paranoid about my vehicle having problems. They are always willing to take the time to answering my concerns and looking over my vehicle to ease my mind.
8/26/2025
Hi Matthew, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
MALONE, NY
Daniel S|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
8/28/2025
Forty years ago I purchased my first new car from Rick Ellis. My wife and I have purchased several vehicles from the Ellis family since then. They have maintained a friendly, fair and professional atmosphere that is second to none. Well done!
JACOB DUMAS
8/28/2025
Congratulations on your new vehicle, Daniel! Thank you for choosing Ellis Automotive INC we sincerely value your business and look forward to your next visit!
PONCE INLET, FL
Barry D|2023 Chevrolet Blazer
Confirmed Service Customer
8/28/2025
Everyone was friendly
8/28/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ellis Automotive INC - Service and we hope to see you again soon!
MOIRA, NY
Holly S|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
8/30/2025
The people at Ellis Automotive are truly amazing. Everyone is so polite and service is provided in a timely manner. I would not deal with another dealership
9/1/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
COLTON, NY
Joanne H|2025 GMC Canyon
Confirmed Service Customer
9/1/2025
They did a great job making our canyon towable.
9/2/2025
We are glad we could get you all hooked up and ready to go, Joanne!! We sincerely value your business and look forward to your next visit!
BURKE, NY
Michael C|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
9/3/2025
had recall done
9/3/2025
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
OWLS HEAD, NY
Mary M|2024 Chevrolet Blazer
Confirmed Service Customer
9/8/2025
Excellent service
9/8/2025
Mary, your satisfaction is our top priority. We hope to see you soon!
BRUSHTON, NY
Kevin R|2025 GMC Acadia
Confirmed Service Customer
9/9/2025
No complaints
9/10/2025
Kevin, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
MERRILL, NY
Michael N|2026 Chevrolet Equinox
Confirmed Sales Customer
9/9/2025
Jake sold my daughter a car about a month ago. I was pleased with his professionalism and knowledge I chose to go with him for my new 2026 Equinox. Even though it is 40 minutes from home, I would return to Ellis. Thank you to the Ellis Team for a great experience. Looking forward to working with the Service Team,
JACOB DUMAS
9/10/2025
Michael, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit! Take care!
NORFOLK, NY
Brian M|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
9/10/2025
Luke was awesome in explaining all the options and benefits the new Suburban has
LUCAS LAVIGNE
9/10/2025
Congratulations on your new vehicle, Brian! We sincerely value your business and look forward to your next visit!
MALONE, NY
Joan R|2021 Chevrolet Equinox
Confirmed Service Customer
9/15/2025
appointment on time . changed oil and rotated tires as requested.
9/15/2025
It is great to hear everything was done quickly and to your satisfaction, Joan! We sincerely value your business and look forward to your next visit!
MALONE, NY
Peter A|2024 GMC Sierra 1500
Confirmed Service Customer
9/19/2025
I called Ellis's to get an appointment for a vehicle inspection with short notice. They fit me in, promptly got me in and out.
9/19/2025
Hi there, Peter! We're so happy we were able to help you out! We sincerely value your business and look forward to your next visit!
SAINT REGIS FALLS, NY
Amanda M|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/23/2025
Excellent, Tom was a pleasure to work with
THOMAS PAGE
9/24/2025
We're happy you found our staff to be so supportive during your experience here at Ellis Automotive INC. Please don't hesitate to reach out if there's anything additional we can do for you.
CHAZY, NY
Philip V|2020 GMC 1500 Sierra
Confirmed Service Customer
9/23/2025
Your dealership is very professional.
9/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MORRISONVILLE, NY
Elizabeth R|2025 Chevrolet Trax
Confirmed Sales Customer
9/24/2025
I was very pleased with the dealership and Jake Dumas!
JACOB DUMAS
9/25/2025
Elizabeth, we're happy you found our staff to be so supportive during your experience here at Ellis Automotive INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MALONE, NY
Cynthia V|2019 Chevrolet Equinox
Confirmed Service Customer
9/24/2025
Friendly accommodation and overall great service
9/25/2025
Cynthia, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
MALONE, NY
Angelina C|2026 GMC Terrain
Confirmed Sales Customer
9/26/2025
Tom Page felt more like a friend than a salesman trying to make money off of us. He was attentive, listened to our concerns and made sure we left the dealership feeling like we got the best deal possible. We will definitely be going back to him for our next automotive purchase.
THOMAS PAGE
9/29/2025
Congratulations on your new vehicle!! We are so pleased you had such a wonderful car buying experience with us! We sincerely value your business and look forward to your next visit!
CHATEAUGAY, NY
Jean S|2025 GMC Canyon
Confirmed Service Customer
9/28/2025
great
9/29/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ellis Automotive INC and we hope to see you again soon!
SARANAC LAKE, NY
Roger D|2023 Chevrolet Blazer
Confirmed Service Customer
9/30/2025
every one is very friendly and helpful
9/30/2025
Hi there Roger, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
TUPPER LAKE, NY
James T|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/2/2025
They told me it would take two days to fix two weeks and two days I picked up my pickup which I have to take back because they broke something in the door so the passenger door doesn't open
10/6/2025
James, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (518) 483-1880 at your earliest convenience to discuss how we can turn this experience into a positive one.
MADRID, NY
Matthew C|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
10/3/2025
My sales experience was top notch from start to finish
THOMAS PAGE
10/6/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!
CHATEAUGAY, NY
Amanda B|2024 GMC Sierra 1500
Confirmed Service Customer
9/11/2025
Best dealership around!!
9/11/2025
Hi Amanda, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!
MALONE, NY
James C|2020 GMC 2500HD Sierra
Confirmed Service Customer
9/16/2025
Service was performed on "09/12/2025", for the info-center message "Service Brake Pad Monitor. " Upon the technician's analysis, the Service Manager (Rodney Bessey) advised me that the rear brake pads & rotors were at minimal service life, recommending replacement of both, to which I agreed. Upon the Technician's initial performance of the service, it was additionally determined the Emergency Brake shoes were completely gone. This prompted Rodney to request my presence to visually see the overall service needed. With additional consultation with Service Mgr Norm Fish, it was determined that due to time constraints of the day, the replacement of the pads/rotors would be completed, with follow-up service appointment for the E-brake made. TRUE Professionalism of the technician and Service Mgr's Rodney & Norm. Thank You!! :-)
9/17/2025
James, thank you for your kind review; we are happy to pass along your comments to the team here at Ellis Automotive INC - Service! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SARANAC LAKE, NY
Rexford O|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
9/18/2025
The wait time was normal for the work done, we were out of there in good time. The work was done to our satisfaction.
9/18/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
SAINT REGIS FALLS, NY
Daniel S|2025 GMC Sierra 3500 HD
Confirmed Service Customer
9/20/2025
Friendly, professional service, as usual.
9/20/2025
Daniel, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PONCE INLET, FL
Sharon A|2026 Chevrolet Equinox
Confirmed Sales Customer
9/25/2025
Amazing car buying experience, Luc was a very good salesman.
LUCAS LAVIGNE
9/25/2025
Congratulations on your new vehicle, Sharon! Your satisfaction is important to us, so we want to sincerely thank you for choosing Ellis Automotive INC and we hope to see you again soon!
VERMONTVILLE, NY
Meghann C|2024 Chevrolet Blazer EV
Confirmed Service Customer
10/8/2025
Thank you for getting my blazer all taken care of!!
10/10/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHATEAUGAY, NY
Kay D|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/9/2025
Nick and team were amazing to work with! Nick was very patient and helped us look at many different vehicles. He helped me find the perfect vehicle that fit in my budget and got me excited to drive. Couldn't be happier with my experience! I highly recommend working with Nick & the Ellis team!
ANGOT-WILK NICHOLAS
10/9/2025
Congratulations on your new vehicle, Ms. Kay! We are so glad we were able to find you the perfect vehicle and really make this experience wonderful. We sincerely value your business and look forward to your next visit!
MALONE, NY
Jeremy R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/7/2025
First time dealing with this dealership! Rob made this experience easy, and fun! I will 100% deal with Rob Andrus and Ellis Chevrolet in the future! A+
ROBERT ANDRUS
10/7/2025
Congratulations on your new vehicle, Jeremy! We are so pleased to hear your experience was easy, and fun! We sincerely value your business and look forward to your next visit!
OGDENSBURG, NY
Robert S|2026 GMC Sierra 1500
Confirmed Sales Customer
10/8/2025
Your sales manager was not honest with me on the value of my trade in. Told me my jeep was only worth 29300 but gave me 31000. Said it needed new tires and brakes looked on her system as fair condition. Two days later i see it on your lot for 38000 no new tires just washed.
ANGOT-WILK NICHOLAS
10/9/2025
Robert, it is disappointing for us to hear that your experience was anything less than great. We'd like the opportunity to discuss this with you. Please reach out to us at (518) 483-1880 at your earliest convenience to discuss how we can turn your experience into a positive one.
MALONE, NY
David S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/8/2025
Rodney and the gang do great work!
10/8/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
PAUL SMITHS, NY
Katie S|2026 Chevrolet Traverse
Confirmed Sales Customer
10/8/2025
Luc was absolutely amazing. He was persistent and made sure I got what I wanted!
LUCAS LAVIGNE
10/8/2025
Congratulations on your new vehicle, Katie!! We are so pleased you had an absolutely amazing experience with Luc! We sincerely value your business and look forward to your next visit!
FORT COVINGTON, NY
Sheila D|2024 GMC Terrain
Confirmed Service Customer
10/14/2025
I was in and out in less then a half hour for my inspection.
10/14/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
ELLENBURG CENTER, NY
Kirstie L|2023 Chevrolet Trailblazer
Confirmed Service Customer
10/17/2025
Excellent
10/17/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ellis Automotive INC and we hope to see you again soon!
NICHOLVILLE, NY
Lisa Anne C|2026 GMC Terrain
Confirmed Sales Customer
10/20/2025
It was a very welcoming atmosphere. Everyone was very helpful
ANGOT-WILK NICHOLAS
10/20/2025
Lisa, thank you for your kind review; we are happy to pass along your comments to the team here at Ellis Automotive INC! We sincerely value your business and look forward to your next visit!
FORT COVINGTON, NY
Gary Y|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/21/2025
everybody in service dept. was very helpful and I was very satisified with the way there did good for me . THANK YOU.
10/21/2025
Gary, your satisfaction is important to us, so we want to sincerely thank you for choosing Ellis Automotive INC - Service and we hope to see you again soon!
TUPPER LAKE, NY
Robert W|2026 GMC Terrain
Confirmed Sales Customer
10/21/2025
My salesman Rob was great! He went over the fuctions of the car better than anyone I have ever bought a car from! Amanda was great as well helping on many occasions.
ROBERT ANDRUS
10/21/2025
Congratulations on your new vehicle, Robert! Our staff is committed to providing each of our clients with the best automotive buying experience! We sincerely value your business and look forward to your next visit!
MALONE, NY
Larry L|2024 GMC Terrain
Confirmed Service Customer
10/21/2025
Waited 2 1/2 hours for an oil change.
10/22/2025
Larry, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (518) 483-1880 when you have a chance. Thank you, and we look forward to hearing from you.
MASSENA, NY
Thomas F|2023 GMC Sierra 1500
Confirmed Service Customer
10/22/2025
Brady is excellent. Terrific customer service skills and personality. Always wants to meet your needs and quick to tell you how to avoid unnecessary costs and save money.
10/22/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Ellis Automotive INC
MALONE, NY
Mark P|2021 GMC 1500 Sierra
Confirmed Service Customer
10/22/2025
I appreciate that there was no long wait time. My vehicle was brought in 5 minutes after I arrived and employees treated it as if it was their own. Only minor problem i has was finding my vehicle after completion of service. I am a 100% disabled veteran and had to walk around the entire lot to find my vehicle.
10/22/2025
It is great to hear everything was done quickly and to your satisfaction, Mark! Our sincerest apologies, next time, we will bring it right to the front of the dealership! We sincerely value your business and look forward to your next visit!
NORFOLK, NY
Danielle H|2026 GMC Acadia
Confirmed Sales Customer
10/23/2025
Friendly and welcoming atmosphere. Located a vehicle that I was looking for due to not having one on the lot. My salesman was helpful and informative and kept me informed through the whole purchasing experience.
ROBERT ANDRUS
10/23/2025
Congratulations on your new vehicle, Danielle!! We are so glad we were able to locate the vehicle of your dreams and really help you out! We sincerely value your business and look forward to your next visit!
MADRID, NY
Stacie D|2026 GMC Acadia
Confirmed Service Customer
10/23/2025
Nick was very patient and very informative to all my questions
10/24/2025
Congratulations on your new vehicle!!! We sincerely value your business and look forward to your next visit!
MORRISONVILLE, NY
Teiokahrathe H|2026 GMC Yukon
Confirmed Sales Customer
10/29/2025
3rd vehicle purchased at Ellis. Safe to say they're my preferred dealership 👌🏾
ROBERT ANDRUS
10/30/2025
Congratulations on your beautiful new vehicle and baby, Teiokahrathe! We sincerely value your business and look forward to your next visit!
HOGANSBURG, NY
Jeffrey S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/29/2025
Great service
10/30/2025
Your satisfaction is important to us Jeffrey, so we want to sincerely thank you for choosing Ellis Automotive INC and we hope to see you again soon!
CONSTABLE, NY
Matthew S|2026 GMC Sierra 1500
Confirmed Sales Customer
10/30/2025
I’ve been a GM owner for over 20 years, and this purchase experience was by far the best I’ve had. Rob is an excellent salesman. He took the time to make sure I was getting what I really wanted, and never made me feel rushed to make a decision. The bottle of wine, shirt, and hat offered at the close of the deal was awesome. It was one of those gestures that are totally unnecessary, but show appreciation for your business, which I’ve never seen before at any GM dealership. Overall, the deal on my new Sierra was well beyond what I’d expected. I don’t think I’ve ever spent such little time coming down to terms that I’m happy with and signing for the vehicle. The entire process was relaxed, but efficient. When it’s time for something new again, I’ll be going back to Ellis.
ROBERT ANDRUS
10/30/2025
Congratulations on your new Sierra, Matthew! We are so pleased to know you had the best experience here at Ellis Automotive! We sincerely appreciate your business, welcome to the Ellis family, have the very best day!!
MASSENA, NY
Thomas D|2024 Chevrolet Colorado
Confirmed Service Customer
10/30/2025
Great service,
10/31/2025
Your satisfaction is important to us Thomas, so we want to sincerely thank you for choosing Ellis Automotive INC and we hope to see you again soon!
MALONE, NY
Christine Z|2025 Chevrolet Trax
Confirmed Sales Customer
11/1/2025
Luc made this the nicest, easiest experience I’ve ever had buying a vehicle. I will definitely recommend him, and the entire team, to friends and family. Thank you again!
LUCAS LAVIGNE
11/3/2025
Congratulations on your new vehicle, Christine! Our staff is committed to providing each of our clients with the best automotive experience! We are so pleased to hear you had the experience we strive for each of our customers to enjoy at Ellis Automotive! We sincerely value your business and look forward to your next visit!
TUPPER LAKE, NY
Barry W|2022 Chevrolet Colorado
Confirmed Service Customer
11/1/2025
Have all my service done at Ellis because they have a great service department. They are very knowledgeable.
11/3/2025
Thank you for the kind words and your repeat business, Barry! We are always more than happy to assist you if anything else comes up. Take care!
PERU, NY
John B|2024 Chevrolet Colorado
Confirmed Service Customer
11/3/2025
Great service in a timely fashion !!
11/4/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
CHATEAUGAY, NY
Ann O|2021 Chevrolet Traverse
Confirmed Service Customer
11/3/2025
Work that i requested was all performed and i left with satisfaction.
11/4/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ellis Automotive INC - Service and we hope to see you again soon!
SAINT REGIS FALLS, NY
Robert S|2026 GMC Sierra 1500
Confirmed Service Customer
10/15/2025
All good
10/15/2025
Your satisfaction is important to us Robert, so we want to sincerely thank you for choosing Ellis Automotive INC - Service and we hope to see you again soon!
MALONE, NY
Robert M|2018 GMC Canyon
Confirmed Service Customer
10/17/2025
Did what was required and fit me in
10/17/2025
We're glad we were able to fit you into the schedule and the work was completed to your satisfaction! We sincerely value your business Robert, and look forward to your next visit!
MALONE, NY
Harley L|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/24/2025
The inspection went very well.
10/27/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
MALONE, NY
Michael R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/28/2025
On time service and friendly staff
10/28/2025
We're glad everything was completed quickly and to your satisfaction, Michael! We sincerely value your business and look forward to your next visit!
MOOERS, NY
James C|2020 GMC 2500HD Sierra
Confirmed Service Customer
10/30/2025
Service date/completion was 10/27/2025, which was Phaze II for Service of Replacement of Rear Brake/E-Brake Assy's. Service commenced at scheduled time, and completed in 2 1/12 hrs.
10/31/2025
Hello James, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ellis Automotive INC. We sincerely value your business and look forward to your next visit!
SARANAC LAKE, NY
Anne F|2023 Chevrolet Equinox
Confirmed Service Customer
10/30/2025
As always all went well. Great service everyone was very good to deal with. A+++
10/31/2025
Thank you for your kind review, Anne! We sincerely value your business and look forward to your next visit!
MALONE, NY
Gary D|2025 Chevrolet Equinox
Confirmed Service Customer
10/31/2025
Everything was done with ease starting with booking the appointment.. was able to get an appointment without waiting a long time. When I brought my car out they took it right in immediately and the guy was very nice.great experience.. thank you so much.
11/3/2025
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
BELLEVIEW, FL
Brenda C|2025 Chevrolet Traverse
Confirmed Service Customer
10/31/2025
Good service.
11/3/2025
Brenda, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
OWLS HEAD, NY
Leland M|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/6/2025
Excellent customer service
THOMAS PAGE
11/7/2025
Congratulations on your new vehicle, Leland! We sincerely value your business and look forward to your next visit!
MALONE, NY
Joan R|2021 Chevrolet Equinox
Confirmed Service Customer
11/6/2025
needed an inspection and only had 1 day left. they graciously fit me in.
11/7/2025
Hello Joan, we are glad we were able to fit you in and really help you out! We sincerely value your business and look forward to your next visit!
MALONE, NY
James L|2026 GMC Terrain
Confirmed Sales Customer
11/8/2025
Very friendly and helpful staff. Went above and beyond to answer questions about the new car. Had documents prepared and in order for easy signing. Presented us with unexpected gifts. Made us very comfortable in the process. They truly put the customer first. Also filled the vehicle with gas to send me on my way.
THOMAS PAGE
11/10/2025
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
SOUTH HERO, VT
Donald L|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/9/2025
friendly and great good salesman
JACOB DUMAS
11/10/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
NORTH BANGOR, NY
Jeffrey S|2024 Chevrolet Equinox
Confirmed Service Customer
11/13/2025
Great service
11/14/2025
Your satisfaction is important to us Jeffrey, so we want to sincerely thank you for choosing Ellis Automotive INC - Service and we hope to see you again soon!
CONSTABLE, NY
Dorleen A|2024 Chevrolet Trailblazer
Confirmed Service Customer
11/14/2025
Happy with the service but wish they could have kept me more updated on the status of my repairs
11/14/2025
Hello Dorleen, we are glad to hear the service went as planned! We will make sure to keep you better updated in the future! Have a great weekend! We sincerely value your business and look forward to your next visit!
CONSTABLE, NY
Bethany B|2022 Chevrolet Suburban
Confirmed Service Customer
11/14/2025
Shop at a different dealer! Every used vechicle we buy here has issues and it takes forever to get in to get them fixed and it's one thing after another..
11/14/2025
Hi there Bethany, we regret to hear that you are displeased with your recent experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Ellis Automotive INC (518) 483-1880
MALONE, NY
David S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
11/16/2025
Rodney and Brady do a fine job as do all the mechanics on staff!
11/17/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
PAUL SMITHS, NY
Laura R|2018 Chevrolet Malibu
Confirmed Service Customer
11/22/2025
I have purchased a Pontiac Bonneville a Chevy Impala, a Chevy Malibu and leased a Chevy Malibu through the years as a loyal customer of Ellis Automotive. I have always enjoyed the prompt service, the friendly staff and the expertise and advice offered. Picking up my vehicle from my work place to service was a nice extra perk as well. I am very impressed and content with my experiences with Ellis Autumotive. Thank you.
11/24/2025
Thank you for choosing Ellis Automotive INC as your first choice for all your automotive needs, Laura! We sincerely appreciate your loyalty and trust in Ellis Automotive INC. Have the best day!!
MALONE, NY
Emily C|2026 GMC Terrain
Confirmed Service Customer
11/24/2025
Great experience, thank you! Easy to schedule and finished quickly.
11/24/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ellis Automotive INC and we hope to see you again soon!
MALONE, NY
Betsy B|2022 GMC Terrain
Confirmed Service Customer
11/24/2025
Curious, welcoming, punctual.
11/25/2025
Betsy, we appreciate your positive review about your recent experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MALONE, NY
Jacqueline S|2026 Chevrolet Equinox
Confirmed Sales Customer
11/26/2025
Great
ROBERT ANDRUS
11/26/2025
Congratulations on your beautiful new vehicle Jackie! We sincerely value your business, happy Thanksgiving!!
BLOOMINGDALE, NY
Maria B|2023 GMC Terrain
Confirmed Service Customer
11/27/2025
I continue to be extremely impressed with Ellis auto... From buying my vehicle to getting it serviced quickly... EXCELLENT!!
11/28/2025
We're pleased to know we have been able to exceed your expectations and really help you out, Maria! We sincerely value your business and look forward to your next visit!
MALONE, NY
Amanda H|2023 Chevrolet Tahoe
Confirmed Service Customer
11/27/2025
They took good care of my vehicle, found the problem I needed addressed and was reasonably priced. I wish it would have a tighter alignment, it's fine for now.
11/28/2025
Good morning Amanda, our Service Department will be reaching out to you to get the alignment addressed, have a wonderful weekend!
BURKE, NY
Connie M|2022 GMC Terrain
Confirmed Service Customer
12/1/2025
Excellent service
12/2/2025
Thank you Connie! We sincerely value your business and look forward to your next visit!
CHATEAUGAY, NY
Neil S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/3/2025
Excellent service!
12/3/2025
Hello Neil, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
BRUSHTON, NY
Daniel D|2024 GMC Sierra 1500
Confirmed Service Customer
12/3/2025
Took care of issues I was having with my truck. Service advisors communicated well with me.
12/3/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit, Daniel!
MOOERS, NY
Peter A|2025 GMC Terrain
Confirmed Service Customer
12/11/2025
On time and very professional.
12/12/2025
Your satisfaction is important to us Peter, so we want to sincerely thank you for choosing Ellis Automotive INC and we hope to see you again soon!
SAINT REGIS FALLS, NY
Karla S|2026 Chevrolet Equinox
Confirmed Sales Customer
12/12/2025
no pressure sales, went thru vehicle and showed me all the bells and whistles. 1st time owing a Chevy in over 30 years! I hope it doesn't disappoint.
ANGOT-WILK NICHOLAS
12/12/2025
Congratulations on your new vehicle, Karla! We are so happy to hear your experience with Nick was no pressure and informative! Thank you again for choosing Ellis Automotive INC and we hope to see you again!
COLTON, NY
Blake R|2026 Chevrolet Colorado
Confirmed Sales Customer
11/6/2025
Luc was amazing! Really helped me get my new truck for the price I wanted and answered all the questions we had. Thanks again for getting me into a new vehicle Ellis’!!
LUCAS LAVIGNE
11/7/2025
Congratulations on your new truck, Blake! We sincerely value your business and look forward to your next visit!
MALONE, NY
Stanley R|2022 Buick Envision
Confirmed Service Customer
11/17/2025
everyone was very helpful
11/18/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
BRASHER FALLS, NY
James B|2023 Chevrolet Trailblazer
Confirmed Service Customer
11/18/2025
In on time, out on time, good price, good service. Can't ask for more.
11/18/2025
Your satisfaction is important to us James, so we want to sincerely thank you for choosing Ellis Automotive INC and we hope to see you again soon!
DICKINSON CENTER, NY
Timothy P|2026 Chevrolet Equinox
Confirmed Service Customer
12/2/2025
Fast and courteous service.
12/2/2025
It is great to hear everything was done quickly and to your satisfaction, Timothy! We sincerely value your business and look forward to your next visit!
BRASHER FALLS, NY
Jo M|2025 Buick Encore GX
Confirmed Service Customer
12/16/2025
Friendly, helpful service! Brady Beware was a pleasure to work with!
12/16/2025
Your satisfaction is important to us Jo, so we want to sincerely thank you for choosing Ellis Automotive INC and we hope to see you again soon!
ELLENBURG DEPOT, NY
Meghann C|2024 Chevrolet Blazer EV
Confirmed Service Customer
12/18/2025
Thank you for fixing my heat!! :-)
12/19/2025
Meghann, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CHATEAUGAY, NY
Gregory D|2023 Chevrolet Colorado
Confirmed Service Customer
12/18/2025
They were fast and cordial. It was a pleasure
12/18/2025
It is great to hear everything was done quickly and to your satisfaction, Gregory! We sincerely value your business and look forward to your next visit!
MALONE, NY
Lynn R|2019 Buick Envision
Confirmed Service Customer
12/19/2025
Satisfied
12/19/2025
Thanks Lynn! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CONSTABLE, NY
Matthew L|2019 GMC 1500 Sierra
Confirmed Service Customer
12/23/2025
Brady was excellent! I appreciate everything he did for me!
12/24/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELLENBURG CENTER, NY
Katherine S|2026 GMC Terrain
Confirmed Sales Customer
12/25/2025
I love my new Terrain AT4!! My sales Associate, Nick W. was excellent!! The whole process felt so easy. From my test drive to the signing of the paperwork I was treated with friendliness and knowledge. I am so happy that my husband and I started our car shopping with a stop to Ellis Automotive.
ANGOT-WILK NICHOLAS
12/26/2025
Katherine, we're happy you found our staff to be so supportive during your experience here at Ellis Automotive INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELLENBURG CENTER, NY
Alexander P|2019 Buick Encore
Confirmed Service Customer
12/12/2025
The service staff goes out of their way to provide timely, pleasant and cost effective service. I so very appreciated their extra effort to ensure some of my service was covered at no cost! This is why I buy my cars here and keep bringing them 45 mins out of my way to get serviced! Thank you!
12/12/2025
Your satisfaction is important to us Alexander, so we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
MALONE, NY
Amanda S|2026 Chevrolet Traverse
Confirmed Service Customer
12/15/2025
Great service and always friendly staff
12/15/2025
We are so glad you had such a wonderful experience with our Service Dept, Amanda! We sincerely value your business and look forward to your next visit!
BRUSHTON, NY
Dwayne C|2025 Chevrolet Equinox EV
Confirmed Service Customer
12/17/2025
Our chevy equinox went in on a recall and they got it taken care of very good service.
12/17/2025
We appreciate your positive review about your recent experience with us, Dwayne! We sincerely value your business and look forward to your next visit!
CHATEAUGAY, NY
Kelly B|2026 GMC Terrain
Confirmed Service Customer
12/18/2025
I enjoy meeting my sales person. He was very nice and knowledgeable. Everyone there was very pleasant.
12/19/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MALONE, NY
Gail L|2024 Chevrolet Trailblazer
Confirmed Service Customer
12/19/2025
Very satisfied
12/22/2025
Gail, your satisfaction is important to us, so we want to sincerely thank you for choosing Ellis Automotive INC - Service and we hope to see you again soon!
NORTH BANGOR, NY
Daniel S|2025 Chevrolet Equinox
Confirmed Service Customer
12/22/2025
Great service.
12/23/2025
Daniel, thank you so much for the positive review! We hope you have a great day!
PONCE INLET, FL
Leonard C|2026 Chevrolet Colorado
Confirmed Service Customer
12/26/2025
Thanks for the professional service keeping me up to date on the status on the truck
12/26/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
TUPPER LAKE, NY
John C|2023 GMC Canyon
Confirmed Service Customer
12/26/2025
Quick and reliable service! Great business
12/26/2025
John, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
MALONE, NY
Roxanne S|2026 Chevrolet Trax
Confirmed Sales Customer
12/31/2025
Very easy to work with. Friendly, knowledgeable. We felt we could trust them. Willing to deal.
ANGOT-WILK NICHOLAS
12/31/2025
Congratulations on your new vehicle, Roxanne!! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Happy New Year!
MASSENA, NY
James C|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/31/2025
Smooth ordering process & delivery ++++
ROBERT ANDRUS
1/1/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SARANAC LAKE, NY
Tom B|2024 Chevrolet Suburban 1500
Confirmed Service Customer
1/7/2026
Rodney, Brady and Norm are incredibly helpful. They are the epitome of what customer service should be like.
1/8/2026
Tom, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
MALONE, NY
Gina B|2023 Chevrolet Equinox
Confirmed Service Customer
1/7/2026
Dropped off vehicle for inspection, oil change, tire rotation, check n replace both air filters, and replace batteries in both key fobs. They called yo check if I wanted to go ahead on changing filters and told me price. Was very prompt in doing all the service in a speedy time
1/8/2026
Gina, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
MALONE, NY
Mary M|2024 Chevrolet Blazer
Confirmed Service Customer
1/16/2026
Fast and friendly service. The best in town! Thank you everyone!
1/17/2026
Mary, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!
BRUSHTON, NY
Emily C|2026 GMC Terrain
Confirmed Service Customer
12/31/2025
Great experience as always!
12/31/2025
Your satisfaction is important to us Emily, so we want to sincerely thank you for choosing Ellis Automotive INC and we hope to see you again soon!
MALONE, NY
Mary M|2022 Buick Envision
Confirmed Service Customer
1/5/2026
As ALWAYS…GREAT‼️😊
1/5/2026
Your satisfaction is important to us Mary, so we want to sincerely thank you for choosing Ellis Automotive INC - Service and we hope to see you again soon!
CHATEAUGAY, NY
Kitty E|2026 GMC Terrain
Confirmed Sales Customer
1/8/2026
I had a great experience purchasing my vehicle at Ellis Automotive, thanks to Tom. He is a terrific sales manager—knowledgeable, patient, and genuinely focused on helping me find the right vehicle, not just making a sale. He worked with me over several days and made the entire process easy and stress-free. Tom also did several follow up calls to make sure I was enjoying my new car and to make sure I did not have any questions. Wow! Thank you again to Tom and the entire Ellis Automotive team. I highly recommend them to anyone looking for an honest, positive car-buying experience.
THOMAS PAGE
1/9/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH BANGOR, NY
Joan R|2024 Chevrolet Blazer
Confirmed Service Customer
1/20/2026
Had an appointment for inspection.
1/20/2026
Hi Joan, thank you for the high star rating! We sincerely value your business and look forward to your next visit!
MALONE, NY